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Akron Zoo members can now self-check-in when visiting!

Bring your eMembership card to the membership check-in kiosks at the Barnhardt Family Welcome Center.

See below for instructions on how to use the kiosks.

*Note: As we introduce the kiosks, they may be closed on lower attendance days.

Need to download your eMembership card?

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How to Use Membership Check-In Kiosks

  1. Select the “Tap Here To Begin” button.
  2. Select the “Member Admission” button.
  3. Scan your eMembership card at the bottom right corner of the kiosk. (Note: this is not the credit card scanner.)
  4. If your barcode will not scan, tap the text box and a number pad will appear. Manually enter your member ID, located on your eMembership card below the barcode. Make sure to include the dash, if applicable.
  5. Select the “Verify Membership” button.
  6. Enter in the number of guests on your membership that are visiting. (Note: You will not be charged admission prices.)
  7. Select the “Continue Checkout” button at bottom of the screen.
  8. Review your ticket selection in your cart to make sure it is correct. Notice that your total is now $0.00.
  9. Select the “Checkout” button at the bottom right of the screen.
  10. You will receive a receipt via email and text. A paper receipt will not print.
  11. Once you hit checkout, you are good to enter the park. We hope you enjoy your visit!